Luxury Rentals Miami Beach at 301 West 41st Street #402, in Miami Beach

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About Luxury Rentals Miami Beach

The Luxury Rentals Miami Beach is a US national Real estate company located in Miami Beach, Florida. To figure out why customers choose Luxury Rentals Miami Beach and to assess the reputation of the company, check the latest reviews on this page. Also, you can add your own review with the latest experience of cooperation with this company.

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Reviews

  • 1
    Stacey Gorlicky
    Posted Mar, 06 2019
    We came for a holiday and rented a pre-owned unit from Luxury Rentals at the 1 Hotel South Beach Miami. We had an issue with the safe. We locked our valuables in the safe, including passports. We had a flight leaving early morning and we were unable to open the safe because the batteries had run out.

    This is a letter from the 1 Hotel to Luxury Rentals

    “The guests have items stuck in the owner‘s safe (passports, jewelry, cash…). Apparently, they utilized it and then the batteries ran out. I’ve reached out to every number/contact listed in our system to try to find a solution as guests have an early international flight scheduled. However, no one has answered the phone or call back. This issue originated at approx. 7pm today and have yet to be resolved. They are very upset and are already sleep deprived/unable to sleep because of this issue.

    Please assist ASAP.” 1hotel staff

    It is now the following morning and we had to pay a locksmith to come “drill” the safe at 1am and pry the safe open to get our belongings out. This cost us $300. We were told to send the bill in to Luxury Rentals to ask for the money back. We spent the last evening of our vacation trying to figure out how to get a hold of Luxury Rentals to open their safe. We are now out $300. Customer service is lacking.
  • 1
    mark rivkin
    Posted Oct, 26 2018
    1Hotel unit 1010. It is Sunday night and we have a flight in the morning. The batteries in the in-room safe died and our passports and valuables are inside it. We have been trying to reach someone since 7pm to come open the safe. No one returns calls or emails. Absolutely unacceptable. Eventually we had to arrange a locksmith for $300 to come in and cut-open the safe because apparently no one works at the Luxury Rentals property management company on Sundays. We will never use this company again. How can you have so many units for rent in high-end properties and not have one person available 24/7 in case there is an issue like this or an emergency?

    If you are planning to stay at a unit that this company manages be prepared because there is NO SERVICE after hours.
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